GUARANTEE

We are sure that you will be pleased with our services, therefore we guarantee for the quality of our treatments. Please read the information below, or ask for further details at the reception, on the phone or via e-mail.

We provide a guarantee on the treatments carried out by our clinic under following circumstances:

• The patient attends at least once a year our oral hygiene aftercare session, as well as the 6-months’ check-up, and follows the recommended oral care guidelines.
• Patient’s oral hygiene is appropriate, dentures are properly maintained.
• Appropriate use of the denture, which is only exposed to physiological masticatory forces, not causing the overload of the denture.
• The denture is not exposed to trauma, bone or gum diseases.
• The cost of the treatment was fully paid.

The guarantee will be invalidated in following cases:

• The patient neglects oral hygiene.
• The patient is a smoker.
• Improper use of the denture: forces greater than the physiological masticatory force caused increased strain on the denture.
• Not appropriate diet and/or other effects of bad habits.
• Mechanical damage of the removable denture (e.g. dropping, combat sports), damage caused by chemicals (concentrated alcohol, chemicals).
• Systemic, infectious diseases and cancer affecting the organs responsible for chewing, as well their treatment. Accidents and the effects of the emergency care.
• Damage due to psychological and other mental illnesses.
• The damage or fault of denture is reported later than 5 working days.
• In case the tooth requires root canal treatment due to previous treatments (filling, crown preparation).
• The patient does not follow the dentist’s instructions (e.g. doesn’t wear the bite guard splint during the night).
• The recommended treatments and dental technology works are not implemented at our clinic.
• The removable denture (partial or full prosthesis) wasn’t properly maintained.
• The patient gained or lost significant amount of weight over a short time.
• Damage caused by accident or out of neglect (e.g. denture was dropped).
• Damage caused during sport.
• Chronic illnesses having negative impact on the condition of teeth and denture (e.g. diabetes, epilepsy, osteoporosis, cancer, x-ray treatment and chemotherapy).
• The patient does not claim the guarantee services.
• The patient doesn’t attend the 6 months check-up.

Our dental clinic is not liable for any unforeseen root canal treatments. Occasionally teeth may suffer trauma during the preparation of crowns or bridgeworks, which may lead to necessary root canal treatment.